#wpssa-support-panel {
  width: 100%;
  max-width: 600px;
  margin: 20px;
  background: #fff;
  border: 1px solid #ddd;
  border-radius: 10px;
  box-shadow: 0 2px 12px rgba(0,0,0,0.07);
  display: flex;
  flex-direction: column;
  font-family: Arial, sans-serif;
  padding: 0 0 16px 0;
}
#wpssa-support-header {
  background: #C3243A;
  color: #fff;
  padding: 20px 24px;
  font-size: 1.2em;
  font-weight: bold;
  border-radius: 10px 10px 0 0;
  text-align: center;
}
#wpssa-support-messages {
  flex: 1;
  padding: 24px 24px 8px 24px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  max-height: 600px;
  overflow-y: auto;
  scroll-behavior: smooth;
  scrollbar-width: thin;
}
.wpssa-support-msg {
  padding: 12px 18px;
  border-radius: 18px;
  max-width: 90%;
  word-break: break-word;
  font-size: 1em;
  margin-bottom: 2px;
}
.wpssa-support-msg.user {
  align-self: flex-end;
  background: #FDF6F7;
  color: #1a2a4a;
}
.wpssa-support-msg.bot {
  align-self: flex-start;
  background: #f7f8fa;
  border: 1px solid #e0e0e0;
  color: #222;
}
.wpssa-support-suggested {
  display: flex;
  gap: 10px;
  margin-top: 8px;
}
.wpssa-suggest-btn {
  padding: 6px 18px;
  border-radius: 14px;
  border: none;
  background: #FDF6F7;
  color: var(--e-global-color-6627aaec);
  cursor: pointer;
  font-size: 1em;
  transition: background 0.2s;
}
.wpssa-suggest-btn:hover {
  background: var(--e-global-color-3ab96897);
  color: #fff;
}
#wpssa-support-form {
  display: flex;
  border-top: 1px solid #eee;
  padding: 16px 24px 16px 24px;
  background: #fff;
  gap: 10px;
}
#wpssa-support-input {
  flex: 1;
  padding: 10px 14px;
  border: 1px solid #ccc;
  border-radius: 18px;
  font-size: 1em;
  outline: none;
  text-transform: none;
}
#wpssa-support-form button {
  padding: 10px 22px;
  background: var(--e-global-color-3ab96897);
  color: #fff;
  border: none;
  border-radius: 18px;
  font-size: 1em;
  cursor: pointer;
  transition: background 0.2s;
}
#wpssa-support-form button:hover {
  background-color: transparent;
  color: #c3243a;
  border: 1px solid #c3243a;
}
#wpssa-support-feedback {
  display: flex;
  justify-content: center;
  align-items: center;
  gap: 10px;
  padding: 12px 0 0 0;
  background: #fff;
  border-top: 1px solid #eee;
}
#wpssa-support-feedback button {
  padding: 6px 18px;
  border-radius: 14px;
  border: none;
  background: #FDF6F7;
  color: var(--e-global-color-6627aaec);
  cursor: pointer;
  font-size: 1em;
  transition: background 0.2s;
}
#wpssa-support-feedback button:hover {
  background: var(--e-global-color-3ab96897);
  color: #fff;
}
#wpssa-gravityform-fallback {
  width: 100%;
  max-width: 600px;
  margin: 20px;
  background: #fff;
  border: 1px solid #ddd;
  border-radius: 10px;
  box-shadow: 0 2px 12px rgba(0,0,0,0.07);
  padding: 24px;
}

/* Three dots loading animation */
.wpssa-dots {
  display: inline-flex;
  align-items: center;
  gap: 4px;
}

.wpssa-dots span {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background-color: #666;
  animation: wpssa-dots-bounce 1.4s ease-in-out infinite both;
}

.wpssa-dots span:nth-child(1) {
  animation-delay: -0.32s;
}

.wpssa-dots span:nth-child(2) {
  animation-delay: -0.16s;
}

.wpssa-dots span:nth-child(3) {
  animation-delay: 0s;
}

@keyframes wpssa-dots-bounce {
  0%, 80%, 100% {
    transform: scale(0);
    opacity: 0.5;
  }
  40% {
    transform: scale(1);
    opacity: 1;
  }
}
@media (max-width: 700px) {
  #wpssa-support-panel, #wpssa-gravityform-fallback {
    max-width: 98vw;
    padding: 0;
  }
  #wpssa-support-header, #wpssa-support-messages, #wpssa-support-form {
    padding-left: 8px;
    padding-right: 8px;
  }
}